If you have questions regarding Wing Chun Illustrated Magazine or our Wing Chun books, please consult the FAQs below before contacting us, as we may already have answered your question. If you need further assistance, please contact us by using the contact form.
Our books are printed and shipped by Lulu Press. They often offer coupon codes from 10-30% OFF! We have no control over these offers; they are made by Lulu. They are well known for offering all kinds of discounts on a very regular basis, so it does pay to watch our Facebook, Twitter, or Google+ page in order to receive notice of these offers.
Coupon codes can only be redeemed at the time of purchase and are case sensitive.
– Add your order to the cart making sure they meet the requirements for the coupon you are using
– In the Cart, enter the coupon code and click the “Apply” button
– The page will reload showing the discount; click the “Checkout” button to complete your purchase
Lulu strives to deliver high quality print-on-demand products, but due to the amount of work that their facilities produce every week and since books are printed, packaged and shipped by humans, mistakes may occur.
If your order arrive defective or damaged in some way, please contact Lulu through their online order support form.
Please notify Lulu within 30 days of purchase. They are happy to provide a replacement copy.
If you need any further assistance, let us know by using the contact form.
Occasionally there are issues with processing credit cards. A payment failure can be caused by a transmission error, incorrect billing address information, suspicion of fraud, or the charge may be blocked by your bank. If you receive an e-mail from Lulu
The shipping confirmation number will include your order’s tracking number. When Lulu’s print vendors provide it, they will also include the name of the shipping company. If the tracking number appears as a hyperlink, clicking it opens the package tracking page for your order. If you log into your Lulu account, this information is also available from the “My Orders” > “Order History” page.
You will receive an e-mail from Lulu stating your order is on its way. You can also log into your Lulu account and check the status of your order by clicking on your user name and selecting the “My Orders” option. If you do not have a Lulu account, you can submit a support request and Lulu will be happy to look up your order status.
The paperback edition of Sifu David Peterson’s book ships within 3 to 5 business days; the hardcover editions within 6 to 8 business days. You can check the status of your order by logging into your Lulu account. Click “My Lulu” > “My Account and Orders” > “Order History” page. From here you can view order numbers, the date an order was placed, order status, and total amount of each purchase.
If you placed your order while signed in to the MagCloud website, you can check the status from the Order History tab on your “Account” page, accessible via the “Account” link in the top right corner of any MagCloud page.
If you were not signed in when you placed your order, you can search for it in their contact form using the order number provided in your e-mail receipt and the e-mail address provided at the point of order.
If you placed your order while signed in to the MagCloud website, you can check the status of your order from the “Order History” tab on your “Account” page, accessible via the “Account” link in the top right corner of any MagCloud page.
Until an order has been sent to print, a “Cancel” link will be visible next to the order number on your “Order History” page. Clicking this link will cancel the order. Once an order has gone to the printer it is no longer available to cancel.
FedEx does not delivery to APO or FPO addresses, so any shipments to overseas U.S. military bases must be shipped with MagCloud‘s USPS First Class Mail option, which has a weight limit of 13 ounces. Note that USPS shipments to APO and FPO addresses may take a few extra days to arrive compared to shipments within the United States.
When you enter the shipping address on MagCloud for these orders, put APO or FPO in the City field and AE, AP, or AA in the State field. Be sure to select United States as the Country.
The packaging for single copies in the US via USPS is a clear plastic sleeve with a stick on address label on the outside of the sleeve. MagCloud ship all other orders in a cardboard envelope or box.
Because Wing Chun Illustrated is printed on demand, there are no minimum or maximum order quantities with MagCloud—you can order thousands, hundreds or a single copy, no problem!
Just keep in mind that a very large order could potentially lengthen the delivery time, as it will take more time to print. In addition, for shipments outside the US, Canada and the UK, larger orders may be subject to higher customs fees and import duties.
Yes. Depending on your order size and where you are shipping to, MagCloud offer various shipping options and delivery timeframes (please check their website for more details).
Whenever you buy 10 or more print copies you will receive a discount:
10-49 copies: 15%
50-99 copies: 20%
100+ copies: 25%
Note that discounts cannot be combined, so in the case of competing discounts—for example, ordering 20 or more copies of something during a sale, the higher of the two discounts will be applied.
For FedEx shipments outside the United States, Canada, and the United Kingdom, MagCloud lists the recipient as the importer of record. These shipments may be subject to import taxes, customs duties and fees levied by the destination country. As the importer of record, any additional charges for customs clearance are the responsibility of the recipient. Customs policies vary widely from country to country, and MagCloud has no control over these charges nor can they predict what they may be. In the event that customs clearance procedures are required, please note that it can cause delays beyond MagCloud‘s original delivery estimates.
Our Print Edition is handled exclusively by MagCloud.com—HP’s pioneering print-on-demand magazine service. If you haven’t received your order, please contact MagCloud.com directly by using their contact form here.
Shipping cost depends on the weight of the order, the destination country, and the selected shipping method. You can calculate the shipping cost for your order on MagCloud‘s website. Note that for FedEx shipments outside the United States, Canada, and the United Kingdom, the destination country may require the payment of import taxes, customs duties and fees. If so, these additional charges are the responsibility of the recipient.
Each perfect-bound edition cost $16.85 plus shipping. MagCloud accept payment via PayPal or a Visa, MasterCard or American Express credit card.
Sadly, MagCloud does not currently offer this option but it’s something they are working on.
The Print Edition is sold exclusively via MagCloud (a self-service publishing platform). They ship Wing Chun Illustrated worldwide. MagCloud use HP Indigo digital press technology to custom-print each issue when it’s ordered. The magazine not only looks fantastic but there’s no waste or over-runs, reducing the impact on the environment. MagCloud use FSC-certified paper, which means it is from responsibly managed forests and verified recycled sources. The cover is printed on 80# cover stock and the interior pages are printed on 80# text stock.
If you try to access the magazine through one of our branded apps, try to log out and log into your account. Or, delete and reinstall the app. That usually solves the problem.
The time of the download depends upon the speed of your Internet connection and the size of the issue you have purchased.
As long as you make sure you are logged onto your account and that the issues you want to read are downloaded onto the device, then you can read them offline.
No. You can access the Digital Edition of Wing Chun Illustrated only through the Magzter app.
There are no time limitations once you have purchased an issue of Wing Chun Illustrated on Magzter. You can read the magazine any number of times.
You should never worry about the credit card information you enter on Magzter. They provide the best available security for online financial transactions done through their website.
Once you have purchased Wing Chun Illustrated (single issue or a subscription); it will always be in your account. There is no time limit.
Yes, you can. You need to sign in with your Magzter User ID and password and you will be able to view the Wing Chun Illustrated issues you have purchased. Once you have purchased an issue of Wing Chun Illustrated on Magzter, you can view it on up to five smart devices of your choice.
Your subscription starts with the current issue. If you would like to read back issues, you need to buy them separately.
Go to www.magzter.com on a browser. Click “User” under “Welcome Guest” at the top of the page. Enter your e-mail address and password and click “Login”. Move your cursor over your name at the top of the page. Click on “Change Password” in the dropdown menu. You can now set up your desired password.